Need Support? We’re Here to Help.

Whether you have pre-sales questions, technical support issues, billing questions or need a refund, or if you want to report a bug or suggest a feature just let us know and we will get right back to you. All support questions should be submitted through the helpdesk.

Our live support team works normal business hours (Monday – Firday, 10am to 6pm Eastern Time). Just use our easy help desk ticket form and we will get back to you usually in less than 1 business day.

Choose your support department below:

  • Pre-sale and general questions: contact our support folks at info[at]
  • Questions related to your account (billing, refunds, etc): contact us at billing[at] or submit a help desk ticket.
  • Customer Technical Support: contact us using our helpdesk here
  • Affiliates and JVs: contact Darrell at dmartin[at]

For “Non Technical” quick questions you can call us at 1-817-734-9731

(Monday – Friday, 10am to 6pm Eastern Time)